Puro Grand Hotel

Breakfast was fabulous, the buffet was fresh and varied and the freshly cooked breakfast from the kitchen was tasty and beautifully presented. The staff were all friendly and helpful and we were made to feel very welcome from the moment we walked in to when we left.

Absolutely everything was perfect - the epitome of class and luxury! The location is perfect, the hotel itself stunning and beautiful, the service was amazing, the room was off the charts good, the breakfast buffet perfect, the communication before check in on point, etc etc. What we really loved was the attention to the small details that typically make a real 5 star experience - the turn down service in the evenings, the way the room is appointed, the scenting throughout the place… Just amazing!

Breakfast was good, Could have been a bigger selection. The location was excellent.

The hotel is off a little back street, not far from the center of Palma, lovely little entrance into the hotel with an inner courtyard leading up to the various rooms. Don't be put off by the street view if you look it up on Google Maps. Room was really well decorated, exceptionally clean with some gifts throughout our stay (I'll leave you to find out what these are). Breakfast was from a menu, a good selection of freshly cooked items, you can order as much or as little as you like. We didn't eat in the evenings in the hotel in the end, with plenty of restaurants in Palma to explore & choose from. Really friendly staff, coffee on arrival & nothing was any trouble.

The location was fabulous and room size great.